Docs

Service providers and subprocessors

Review the infrastructure, storage, AI, speech, and email providers used to operate Probb AI.

Probb AI uses external providers to deliver application hosting, storage, AI operations, voice processing, and transactional email. The provider and information involved depend on the enabled workflow and production configuration.

ProviderPurposeInformation potentially processed
Amazon Web ServicesApplication hosting, database, backups, and background processingAccounts, candidate records, reports, transcripts, and operational metadata
Cloudflare R2Object storageUploaded resumes and interview recordings
OpenRouterAI model gatewayCandidate material, role context, transcripts, and generated analysis
Model providers selected through OpenRouterPerform the configured AI operationInformation sent for that specific operation
DeepgramVoice transcription and speech servicesInterview audio, transcript content, and session metadata
OpenAIRealtime interview and directly configured AI functionalityInterview content, role context, and relevant candidate evidence
ResendTransactional email deliveryRecipient address and invitation or account-email content

Model training

Probb AI's stated product policy is not to use customer candidate data to train its internal models. AI providers must be configured or contracted so submitted customer data is not used to train shared or general-purpose models. Customers should rely on their applicable agreement for an enforceable commitment.

Provider changes

Providers and model routes can change as the service evolves. Probb AI should maintain a dated, customer-accessible subprocessor register and a notification process before relying on this page as formal subprocessor documentation.

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